REFUND & CANCELLATION POLICY
Refund Policy for H2
Refunds may only be allowed in exceptional cases wherein the product appears to be faulty, for the same price or higher. Refunds will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes (if any). Shipping and handling costs are non-refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.
Refund Policy for Bridals
Our aim at Hajra Hayat is to facilitate our customers in the best way possible. Since majority of our outfits are custom orders, we do not allow refunds to be made. However, any order can be cancelled prior to the payment being processed.
You may cancel any order prior to the payment. Once the payment is received, you may still cancel an order within the 3 days of placing an order or having payed an advance. However, the amount processed will not be refund but it can be generated as store credit to purchase another design/outfit.